Effective Date: September 18, 2025

At Petals Tissue, we are committed to delivering your orders promptly and safely. This shipping and delivery policy outlines all details regarding how your products reach you.

1. Delivery Locations
We currently ship across India. Delivery timelines may vary depending on the destination and courier service availability.

2. Shipping Charges

Standard shipping fees apply per order and are calculated at checkout.
Free shipping may be offered on select promotions, which will be clearly mentioned on the website.

3. Processing Time

Orders are typically processed within 1-2 business days.
Weekends and public holidays may affect processing times.

4. Delivery Timeframe

Standard delivery usually takes 3-7 business days depending on your location.
Expedited or express delivery options may be available at an additional cost.

5. Tracking Orders

Once your order is shipped, you will receive a tracking number via email.
You can monitor your order status through the courier service’s tracking portal.

6. Delays

Petals Tissue is not responsible for delays caused by courier services, adverse weather, or other unforeseen events.
We make every effort to ensure timely delivery and will notify you if delays occur.

7. Address Accuracy

Please ensure that your shipping address is complete and accurate.
Incorrect or incomplete addresses may result in delayed or failed deliveries.

8. Lost or Damaged Packages

If your order is lost or damaged during transit, contact support@petalstissue.com immediately.
We will coordinate with the courier service to resolve the issue and arrange a replacement if necessary.

9. Contact Us
For shipping inquiries or support, reach out to:
📧 support@petalstissue.com